Frequently asked questions
Where is your store?
We coordinate orders smoothly online or at +37067929276.
How long will it take to receive the product?
In Lithuania, shipments usually arrive in 1 - 3 hours. d., unless we agree otherwise with the customer.
In Europe, goods arrive in 6 - 28 days. d.
Through whom do you send the goods?
In Lithuania, we use Lp Express, Omniva and Lithuanian Post for our convenience.
In Europe, we send by registered - priority Lithuanian post office.
Is it real amber?
Yes, we only work with natural amber. We do not sell amber substitutes or pressed amber products.
I don’t trust online merchants, how do I know you won’t cheat on me?
Our customer reviews speak for themselves. You can find more of their reviews on our Facebook page.
How will the product be packaged?
For your convenience - original AMBY boxes. We pack the jewelry carefully, so you can take the time to prepare for the holiday :)
There was an accident with amber jewelry. Will you help?
Yes, it is our duty to take care of the jewelry. Write us an email:
firstname.lastname@example.org and we will agree on how we can help you.